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Rachel Jones has been appointed as the Assistant Chief Constable for Local Policing and Operations at West Mercia Police and will join the force in the middle of June 2020.

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Rachel’s first twelve years’ service were in Gloucestershire Constabulary, where she undertook a wide range of uniformed, detective and business related roles, as well as tactical firearms, public order and major incident command, including Gold Control for the 2007 floods and subsequent loss of water to 350,000 people for two weeks. Culminating in the positon of Director of Intelligence, as South West Regional Lead for Intelligence, she oversaw the creation of the then South West Regional Intelligence Unit prior to transferring to West Midlands Police in 2008.

Working in Local Policing, Programme Change and Child Protection in her first few years in West Midlands Police, in 2012 Rachel was appointed Head of Professional Standards where she led the development and implementation of the Force Integrity Programme.

Rachel became Local Policing Commander for the North of Birmingham in 2013. Reframing the role of the Partnership Team, she worked with partner agencies and communities to uplift services to vulnerable people. She also led on delivery of the Troubled Families Programme and proposals for broader adoption of early intervention and prevention practices across the Force and partner agencies regionally. This resulted in her appointment in 2016 to lead the West Midlands Combined Authority Public Service Reform Programme with responsibility for developing the framework for more joined-up working across the public sector. She also held complementary positions of Force Intervention and Prevention lead and Commander for Corporate Integrated Offender Management.

As Head of Force Criminal Investigations Department, Rachel delivered a change programme which brought all investigative functions, from Homicide to those previously delivered by Local Policing Commands, into a Force-wide investigative model and saw the creation of additional disciplines focusing on harm prevention, diversion and vulnerability. Later as Temporary ACC for the Crime Portfolio, Rachel had responsibility for Forensics, Criminal Justice Services; Force CID; Public Protection and Intelligence.  

Most recently, Rachel has been working for the NPCC on police pay and conditions, pay reform and the Police Uplift Programme. 

Rachel lives in Worcestershire with her partner and young daughter.

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